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Welcome to Astakona Help Center

We value your feedback and are here to address your specific questions or suggestions. Browse our FAQ page for quick answers to common queries, or get in touch with us through a variety of convenient options. We’re here to assist you!

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Whenever you need us, we’re here for you.

Registered Office

Artha Graha Building, 26th Floor (SCBD) Unit 2601, Jl. Jend. Sudirman, No. 52-53, Senayan, Kebayoran Baru, Jakarta Selatan, DKI Jakarta

Operational Office

Neo Soho Residence, 11th Floor, Unit 1129, Jl. Letjen. S. Parman, Jakarta Barat, DKI Jakarta

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Call Center

+62 812 9000 7237

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Don't hesitate to contact us for more information.


Have a question?

Unlock answers to your questions in our FAQ section.

General Information

We specialize in providing IT solutions, including products and services for both Business and Industry Tools.

We offer a wide range of IT products and services, including software and applications, IoT and related hardware, consulting, cloud solutions, and more.

We differentiate ourselves through our commitment to customization, industry expertise, and exceptional customer support. We prioritize your unique needs and work closely with you to achieve your business goals through technology.

Contact Information

You can reach our help center by calling our dedicated hotline or sending an email to Our team is available 24/7 to assist you.

To request a demo or more information, please contact our help center. We’ll arrange a demo or provide you with detailed information about the products and services you’re interested in.
To request a quote, simply get in touch with our sales team through our website or by contacting our help center. We’ll provide you with a personalized quote based on your requirements.

Customization and Specific Needs

Yes, all our solutions are customizable to meet your unique business requirements. Contact our help center, and our experts will work with you to tailor a solution that fits your needs perfectly.
Absolutely! We have expertise in various industries, and our solutions can be tailored to meet the specific needs of your industry. Just let us know your industry, and we’ll provide a customized solution.

For our Business Tools, we offer specific tools for healthcare, finance, education, hospitality and more. And for our Industry Tools, we offer specific tools for manufacturing, agriculture, oil and gas, mining and metals, energy, and more.

These tools are designed to streamline processes and enhance efficiency within your specific sector.

Support and Training

Yes, we offer comprehensive training and ongoing support for all our products and services. Our team will ensure that you and your staff are comfortable using our solutions.