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Welcome to Astakona Help Center

We value your feedback and are here to address your specific questions or suggestions. Browse our FAQ page for quick answers to common queries, or get in touch with us through a variety of convenient options. We’re here to assist you!

Get In Touch

Whenever you need us, we’re here for you.

Registered Office

Artha Graha Building, 26th Floor (SCBD) Unit 2601, Jl. Jend. Sudirman, No. 52-53, Senayan, Kebayoran Baru, Jakarta Selatan, DKI Jakarta

Operational Office

Neo Soho Residence, 11th Floor, Unit 1129, Jl. Letjen. S. Parman, Jakarta Barat, DKI Jakarta

Send E-mail

support@astakona.id

Call Center

+62 812 9000 7237

Send Message

Don't hesitate to contact us for more information.

FAQ

Have a question?

Unlock answers to your questions in our FAQ section.

General Information

1. What does your company specialize in?

We specialize in providing IT solutions, including products and services for both Business and Industry Tools.

2. What types of IT products and services do you offer?

We offer a wide range of IT products and services, including software and applications, IoT and related hardware, consulting, cloud solutions, and more.

3. What sets your company apart from other IT solution providers?

We differentiate ourselves through our commitment to customization, industry expertise, and exceptional customer support. We prioritize your unique needs and work closely with you to achieve your business goals through technology.

Contact Information

1. How can I get in touch with your help center?

You can reach our help center by calling our dedicated hotline or sending an email to support@astakona.id. Our team is available 24/7 to assist you.

2. How do I request a demo or more information about your products and services?

To request a demo or more information, please contact our help center. We’ll arrange a demo or provide you with detailed information about the products and services you’re interested in.

3. How can I request a quote for your products or services?

To request a quote, simply get in touch with our sales team through our website or by contacting our help center. We’ll provide you with a personalized quote based on your requirements.

Customization and Specific Needs

1. Are your solutions customizable to suit our specific business needs?

Yes, all our solutions are customizable to meet your unique business requirements. Contact our help center, and our experts will work with you to tailor a solution that fits your needs perfectly.

2. Can you provide IT solutions for specific industries?

Absolutely! We have expertise in various industries, and our solutions can be tailored to meet the specific needs of your industry. Just let us know your industry, and we’ll provide a customized solution.

3. What are some of the industry-specific tools you offer?

For our Business Tools, we offer specific tools for healthcare, finance, education, hospitality and more. And for our Industry Tools, we offer specific tools for manufacturing, agriculture, oil and gas, mining and metals, energy, and more.

These tools are designed to streamline processes and enhance efficiency within your specific sector.

Support and Training

1. Do you provide training and support for your products and services?

Yes, we offer comprehensive training and ongoing support for all our products and services. Our team will ensure that you and your staff are comfortable using our solutions.